Privacy and Policy

At 9AWIN, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform. We are committed to ensuring your data is handled safely and transparently.

Information We Collect

When you register or interact with 9AWIN, we collect certain personal data including your name, contact details, date of birth, and payment information. We also gather technical data such as IP addresses, device details, and browsing activity to enhance your experience.

How We Use Your Information

We use your information to:

  • Manage your account and verify your identity
  • Process deposits, withdrawals, and transactions securely
  • Provide customer support and respond to inquiries
  • Comply with legal and regulatory obligations
  • Improve our services and personalize your gaming experience
  • Send promotional offers and updates, where permitted

Data Security

Protecting your information is a priority at 9AWIN. We employ advanced security measures including encryption, firewalls, and secure servers to safeguard your data against unauthorized access, loss, or misuse.

Sharing Your Data

Your personal information is never sold or leased to outside parties. However, we may share information with trusted partners who assist with payment processing, fraud prevention, or legal compliance, all bound by strict confidentiality agreements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect usage data, improve functionality, and tailor content to your preferences. You can manage or disable cookies through your browser settings, but this may affect site performance.

Your Rights

You have the right to access, update, or request deletion of your personal data, subject to legal requirements. If you wish to exercise these rights, please contact our support team and we will assist promptly.

Children’s Privacy

Our services are not intended for individuals under the legal gambling age in the Philippines. We do not intentionally gather data from anyone below the legal gambling age.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with the effective date. Continued use of 9AWIN after updates means you accept the revised policy.

Contact Us

For questions or concerns about your privacy or this policy, please reach out to our customer support. Our commitment is to safeguard your privacy and maintain complete transparency in how we operate.